Frequently Asked Questions
Everything you need to know about your HomeFitnessCode journey.
What are your shipping costs and delivery times?
We offer free standard shipping on all orders. Most items are processed within 1-2 business days and typically arrive within 3-7 business days depending on your location.
What is your return policy for fitness equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging and condition for a full refund.
Do your products come with a warranty?
Yes, all HomeFitnessCode equipment comes with a 12-month limited warranty covering manufacturing defects and mechanical failures under normal home use.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to our carrier's tracking portal.
Is assembly required for the treadmills and bikes?
Most of our equipment arrives 90% pre-assembled. Each product includes a comprehensive manual and the necessary tools to complete the final setup in under 30 minutes.